Project Overview:
The AI-Powered Customer Support Chatbot (AICSC) is designed to assist businesses in automating their customer service. The system leverages Natural Language Processing (NLP) to understand user queries and provide accurate, real-time responses. It can be integrated with websites, mobile apps, and messaging platforms to ensure 24/7 customer support while reducing the workload of human agents.
Key Features:
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Natural Language Processing (NLP) for understanding user intent
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Integration with web and mobile applications
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Multi-language support (English, Persian, etc.)
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Knowledge base and FAQ management
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Analytics dashboard for monitoring conversations
Objective:
To enhance customer satisfaction, reduce response times, and optimize business resources by providing an AI-driven automated support solution.
